At AANJANEYA, we strive to provide you with the finest jewellery and a seamless shopping experience. If you are not completely satisfied with your purchase, we are here to help with our hassle-free Return & Exchange Policy.

1. Eligibility for Returns & Exchanges

  • Items must be returned within 7 days of delivery.
  • The jewellery must be unused, unworn, and in its original packaging with all tags intact.
  • Customized or personalized jewellery is not eligible for return or exchange.
  • Items on sale or discounted products may not be eligible for returns (please check product details before purchasing).

2. How to Initiate a Return or Exchange

To request a return or exchange, follow these steps:

  1. Email us at aanjaneyajewellery@gmail.com with your order details and reason for return/exchange.
  2. Our team will review your request and provide further instructions within 24-48 hours.
  3. Pack the jewellery securely in its original packaging and ship it to our return address.
  4. Once we receive and inspect the item, we will process your exchange or refund within 5-7 business days.

3. Refund Process

  • Refunds will be credited to the original payment method within 7-10 business days after approval.
  • Shipping charges (if applicable) are non-refundable unless the return is due to a defective or wrong item.

4. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us immediately at +91 9712311244 or email us at aanjaneyajewellery@gmail.com with photos of the product. We will arrange a replacement or issue a full refund.

5. Return Shipping Costs

  • If the return is due to an error on our part (wrong item/damaged product), we will cover the return shipping cost.
  • For other returns (such as a change of mind), customers are responsible for return shipping charges.

6. Contact Us

For any questions regarding our Privacy Policy, reach out to us:

📍 Address: Gujrat Society, Pedak Road, Rajkot – 360003
📩 Email: aanjaneyajewellery@gmail.com
📞 Phone: +91 9712311244

By using our website, you agree to the terms of this Privacy Policy.